Website Creators

Herne Bay | Whitstable | Canterbury | Thanet

This is Grass Media Web Design - Website Creators

For almost three decades now we’ve been making websites for businesses large and small in and around Kent.  From the smallest solopreneur startup through to multi-nationals, we’ve done a lot.  To date, we’ve created over 600 customer websites and now we’d like to create one for you.

We’re proud to be a small, agile little business.  We believe in delivering professional-grade service & support at prices well below what you might expect.  We believe in the complete transparency of pricing.  The quotation we provide will be fully itemised so you’ll be able to see exactly what you’re paying for and why.

We don’t do “fire & forget” websites.  All of our websites include hosting, maintenance, updates and support by telephone, email or via our customer support portal.  We strive to fix problems within 4 hours and complete updates within 24 hours.

We understand that, for many business owners, thinking about having a new website can be daunting, confusing and, frankly, terrifying!  We’re here to give you sound independent advice based on our decades of the worldwide web, business and marketing experience so, get in touch for a free initial chat.  We don’t do any hard selling and we’d much sooner see you get the right website for your business than make a sale.

Your website matters

Your website is literally your online shopfront and, even if you’re not reliant on search engine rankings for new business, a potential customer will always check you out online before they make contact.  That’s why it’s crucial to look your best 24 hours a day, 365 days a year.

Slow websites, websites without a valid security certificate and websites which don’t look or work right on mobile devices will lose you potential customers.  That’s why we go to great lengths to make all websites properly device responsive, include an SSL Certificate and ensure page speed is optimised.

Design concepts

This is what we do

We offer a one-stop-web-shop approach.  Unlike many alternatives, we do everything for you from advising on and procuring the right domain name to hosting search engine optimisation, maintenance & updates.  If you already have a design concept in mind, that’s great but, we’re used to starting with an entirely blank canvas and building a website around the nature and values of your business.  We offer a complete service, not just a website.

We only do bespoke

We strongly believe that your website needs to reflect you and your business and that means each and every website needs to be different.  We don’t use templated or off-the-shelf designs, your website is built from the bottom up using design cues from your logo, the products or services you offer, your business ethos and the client demographic you serve.

Something for the weekend?

We love to do something different and out of the box.  We strongly believe that sometimes, going a bit left-field pays dividends!

This is where we do it

Being a web-based business it may sound a bit odd when we say “we like to work with local businesses” and that’s because we value the benefits that working with local businesses can bring.  We like that we can meet our customers face-to-face and engender a mutually beneficial, long term working relationship.  Of course, if Covid has taught us one thing it’s that it is perfectly possible to achieve almost the same, virtually, and therefore, geography is no longer the barrier it might once have been.  Still, we do like local!

This is how we roll

We have a very flexible approach because we know the needs of all businesses are different but, typically, our workflow looks like this.

We talk to you about your business.  What it does, where it does it, who are your customers and your competitors.  We talk about what you need a website to do for you.  We ask you to choose a few websites you like the look of and some that you don’t.  We’ll ask you for any text copy, logos or artwork you may have and gathering all of this together, mixing it with a large portion of our own experience and know-how, we’ll come up with a design concept you can view online.  From here, you’ll have a live link so that you can keep up to date with what we’re doing and feedback to us what you like and what you’re not so keen on.  In that way, we refine a site until you love it and we’re ready to launch.

Further design concepts

This is what our customers say on Google Reviews

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Dave Wray
February 3, 2022

Have worked with Nigel at Grass Media for some time now. Always a first class service, extremely responsive, very knowledgeable, and great value. Would definitely recommend as a very professional pair of hand to get your message out there.

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James Tomlinson
December 29, 2021

Always offers great advice and creates brilliant sites that fit the brief and help you achieve your business goals

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Daniel Peters
May 19, 2021

Excellent service, always quick to respond and very helpful. Nigel has built both our companies websites and they are everything we wanted. Nothing is ever a problem with him, he even fixes problems when he is on holiday! You wont get better for the price!

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Sean Murphy
May 19, 2021

Very happy with Nigel and Grass Media Web Design. Excellent service and on the ball. Highly recommend

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Amanda Redland
May 15, 2021

Refreshingly proffesional service from start to finish. We used Grass Media for the first time when, embarsingly, our last web designer went AWOL leaving us with a broken website. Nigel stepped-in, transferred the broken site to his own servers and had us back up and running in just a few hours. Since then, we've had them re-design our site from the bottom up and we're delighted with the results. What's more, we're now getting at least double the number of customer enquiries from the site and that's what really matters to us.

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A Google User
May 15, 2021

Refreshingly proffesional service from start to finish. We used Grass Media for the first time when, embarsingly, our last web designer went AWOL leaving us with a broken website. Nigel stepped-in, transferred the broken site to his own servers and had us back up and running in just a few hours. Since then, we've had them re-design our site from the bottom up and we're delighted with the results. What's more, we're now getting at least double the number of customer enquiries from the site and that's what really matters to us.

Grass Media Web Design Logo Image

Grass Media Web Design

Ashbee Studios

43 Ashbee Gardens

Herne Bay CT6 6TX